Management Point Rejected policy request: Broken Clients

• Check MPStatus.log :Error will look like this " MP has rejected a policy request from GUID:A2062E3F-655F-4F4A-97C9-2E6D41B31D72 because it was not approved. The operating system reported error 2147942405: Access is denied"


• ClientIDManagerStartup.log indicate that the client has been registered? That's the first step. If not, no policies can be downloaded (client will automatically retry the registation process every 10 minutes You can see that happen in the ClientIDManagerStartup.log. There's nothing you have to do to attempt the re-registration process)


• Run a query to get the computer name using GUID

Log on to SQL Server Management Studio and run this query against SCCM database
select * from dbo.system_data where smsid0 = 'GUID'

• This Query will return computer name. Find the PC locate then and uninstall. would be good if you use delcert comannd after uninstalling.


• Install the Client , take a look of MPstatus/ Clientidpstartup.log, I am sure you will receive a success message.